Soft Play rental is an indoor/outdoor play area with play equipment made from soft materials; a soft play area. These activities provide a safe environment for children ages 0-5 to play, explore, and make friends. Yes, we are very safe! We want to provide the cleanest environment for your little ones, therefore we use a safe disinfectant cleaner to wipe down prior to each event. Follow us on our Instagram to see us in action during set ups, pick ups, and all the sanitizing in between.

The best way to book your special day with us is to click the "Book Us" tab and submit an inquiry form. We will send you an email confirming availability and assist in getting you on our calendar. If you don't hear back within 48 hours, feel free to send us a DM on Instagram or shoot is an email at giggleandplayla@gmail.com. Be sure to keep an eye out in your junk/spam folder because sometimes our responses makes its way there.

Absolutely! As long as the weather permits, we will setup outside for any event. Prior to delivery, you are responsible for clearing all delivery areas, including animal feces, where the equipment will be setup and providing electricity for equipment, if needed. We do ask that you keep the equipment in a shaded area where the equipment won't get too hot for your little ones. We will not set up over uneven surfaces to ensure the safety of the children playing. Set ups directly above sand or gravel will inquire an added fee of $50. In the months of June, July, and August, the fee is $100.

To ensure the safety of the little ones, we will not set up outdoors if there is rain in the forecast. We ask that you plan an indoor area as a backup plan should it rain on the day of your event. Deposits are nonrefundable for weather related cancellations, you may however, use your deposit as credit for a future date. This credit is valid for a full year from your event date, and we will work with you to rebook upon availability on our schedule. Please note: Once Giggle & Play has fully set up all equipment and your event time has started, a refund WILL NOT be issued.

We take Apple Pay and ACH payments, as well as Mastercard, Visa, AMEX, and Discover cards.

Deposit is 30% of your total. This amount will secure your date and will also be deducted from your balance. Remainder balance is due 7 days prior to your event date. Please keep in mind that dates WILL NOT be reserved until a deposit is paid.

We will arrive 1hr - 2hrs prior to your event start time to begin set up, depending on your package size. Any restrictions that may delay set up (stairs, lack of parking, etc.) are subject to a $75 set up fee; Please let us know prior to the event so that we may plan accordingly. All rentals are subject to a delivery fee, which is based on the location/distance from Youngsville (70592); free delivery within a 10-mile radius.

We currently only offer discounts for return customers.

We currently do not offer special pricing for bundling different items.

We hope you don't have to cancel all the fun, but we understand things happen in life. Should you need to cancel your reservation, please be sure to notify us as soon as possible at giggleandplayla@gmail.com. Deposits for cancellations 2 weeks or more prior to the event date may apply the deposit to any rescheduled booking and is redeemable for up to 6 months from the day canceled. Cancellations less than 2 weeks prior to the event date will result in loss of your deposit. If you do not receive a response via email (in regard to your cancellation) within 24 hours, please call or text us at (337) 450-0694.

Yes, but make sure you are happy with your selection at least 7 days prior to your event so that we may plan accordingly on our end.

Yes (bummer, we know). Main rules are: No Shoes, No Food, No Drinks, No Sharp Objects, No Water/Pool Play near the soft play. Additional rules will be listed on your contract.

We do! The cost per extra hour of equipment rental is $100 if requested at least 7 business days prior to the date of your event. If additional time is requested on the DAY OF the event, the fee is $175 per extra hour and must be paid when requested.

So sorry! We do not offer pick up.

Yes, children must be supervised at all times by a responsible adult, someone 18 years or older.